Last week on Twitter, Omotola ‘omosexy’ rolled up her sleeves, cleared her throat, gathered her dutiful army and decided to trash the poor customer service in Nigeria. And she perfectly summed up our feelings about it! Would you agree less?
Dear NIGERIANS,if you're paying YOUR hard earned Naira,ask for ur money's worth.Don't be shy,they're not shy to take ur money.#Osexyfriday
— Dr Omotola .j. Ekeinde , MFR (@Realomosexy) July 31, 2015
How many take the time to ask 4 receipts 4 services/items bought?Do u realize even if u don't need it you're training a system?#Osexyfriday
— Dr Omotola .j. Ekeinde , MFR (@Realomosexy) July 31, 2015
No company wants bad PR,when u get bad service,sue,tell everyone,demand an apology,compensation And take ur business elsewhere #osexyfriday
— Dr Omotola .j. Ekeinde , MFR (@Realomosexy) July 31, 2015
If individually/private sector we don't expect accountability n good service,how do we know to demand this from civil servants?#osexyfriday
— Dr Omotola .j. Ekeinde , MFR (@Realomosexy) July 31, 2015
Whose experienced passing the tow gate(Lekki) and they give you change without your receipt?Why do Nig not demand for receipts?#OsexyFriday
— Dr Omotola .j. Ekeinde , MFR (@Realomosexy) July 31, 2015
When you get horrible customer service in Nigeria why do not react? I.e take your business elsewhere?do you know they need you?#Osexyfriday
— Dr Omotola .j. Ekeinde , MFR (@Realomosexy) July 31, 2015
I can't stand bad service.If I bring my money to U,I expect exceptional service.what company has given U good costumer service?#Osexyfriday
— Dr Omotola .j. Ekeinde , MFR (@Realomosexy) July 31, 2015
I've often thought part of the reason Nigeria is this way's cause our standards are quite low/we accept and overlook bad service#osexyfriday
— Dr Omotola .j. Ekeinde , MFR (@Realomosexy) July 31, 2015
Went into a popular Chinese supermarket on Allen and my receipt said provision -Nx,Food -Nx…They couldn't take the time to log in items
— Dr Omotola .j. Ekeinde , MFR (@Realomosexy) July 29, 2015
Well I had them manually list my items bought with prices!I'm thinking,why so much nonchalant customer satisfaction/service/accountability?
— Dr Omotola .j. Ekeinde , MFR (@Realomosexy) July 29, 2015
No company's bigger than ur patronage “@amaka2004:nyc..tho companies like arik feel they hv grown so mch dt dey really dnt care.#osexyfriday
— Dr Omotola .j. Ekeinde , MFR (@Realomosexy) July 31, 2015
Always wondered if they have a right to do that“@preceelaa: Airtel and MTN can send silly messages for Africa. #OsexyFriday @Realomosexy”
— Dr Omotola .j. Ekeinde , MFR (@Realomosexy) July 31, 2015